Updating plugins
I need a solution HeyWhats the easiest way to update our plugins from 8.0.2298 to 8.0.02365? 0
View ArticleUpgrade to ITMS 7.6 or 8?
I need a solution I'm currently on version 7.5 where SIM is offering me either 7.6 or 8.0. Has anyone been in this situation and went straight to 8.0 or is it recommended to go to 7.6 first then 8?...
View ArticleAltiris Agent installation showing pending
I need a solution Altiris Agent installation showing pending in Windows server 2008 (Task server). Please help<event date='05/13/2016 02:32:22.4670000 -07:00' severity='4' hostName='XXXX'...
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Agents fail to send basic inventory
I need a solution Hi AllI have a customer that have upgraded their ITMS 7.5 to 7.6 on Server 2012 R2.After the upgrade the agent fail to send basic inventory. I have checked all the settings and IIS...
View ArticlePackages not downloading to a few Package Servers
I need a solution Hello,I have an off issue where packages stop downloading to 3 out of 6 Package servers in our environment. We get the error shown in the picture. All of the folders have the same...
View ArticleMSWU-1999 causing explorer.exe to crash
I need a solution Heads up on win7x64 with office 2013, patch was trying to push MSWU-1999 (kb3115039) and it was causing explorer.exe to crash.Update fails to install when attempted manually, so I...
View ArticleInventory Harddrive Firmware
I need a solution Does anyone have guidance on collecting Harddrive Firmware? 0
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simple thing I noticed new in 7.6HF7 and want to say Thank you
I do not need a solution (just sharing information) Ok I have used Altiris since 5.0, 5.5, 6.0 in Refinery, stock market and pharmaceutical.My recent position is BioPharma and on 6.0 R13 when I...
View ArticleSince 8.0, repeating policies and ResourceRef errors
I need a solution I'm sure I'm missing something obvious, but since updating from 7.6 HF7 to 8.0 HF1 we're seeing policies retriggering repeatedly throughout the day. We've tried deleting and...
View ArticleAccess control Altiris 7.5
I need a solution Not sure if this is the right place for this question.I need to create a folder in Altiris "7.5" with specific jobs and taks and restric access to it through security group in AD.I...
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SMP 7.1 SP2 inventory Hung
I need a solution Hi AllI have a SMP 7.1 Sp2 solution in place that we are seeing inventory jobs hanging. I can find plenty of troubleshooting steps to find out why they are hanging but they do not...
View ArticleSAMDriver.sys
I need a solution Has anyone seen BSODs with this file being the cause? Apparently it's part of the Application Metering agent. It's happened with users trying to save or edit doucments in a Microsoft...
View ArticleMultiple Software Update Plug-In Policies
I need a solution Just wondering if it's possible to have two separate Software Update Plug-in policies. I'd like to have one policy for our desktops and another for laptops so the restart times occur...
View ArticleWorkflow Server Install Location
I need a solution Just trying to figure out the best configuration for our environement. I found a discussion on here that states the Workflow Server can be installed on the SMP server, however, the...
View Articledbo.ec_alert_variable
I need a solution Anybody kniow what this table is? It's taking up 118GB of space on my off-box SQL Server and is slowly growing. I recently increased the frequency for running Windows System...
View ArticleAltiris Agent issue not installing
I need a solution help on Altiris Agent issue not installing, attached the logs 0 Altiris Agent issue.txt
View ArticleTASK SERVER REGISTER ISSUE
I need a solution please help on TASK SERVER REGISTER ISSUE in NS 7.5.Attached the logs file 0 NS Agent logs.txtNS logs.txttask server agent log.txt
View ArticleWOL NS 7.6
I need a solution I would like to use wake on lan in my environment but I'm not sure where to start. We have a version 7.6 NS and a lasrge netowkr with tens of thousands of nodes. Directed...
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Automatic rollout to newly discovered computers says off, can't make it say on
I need a solution Home tab, Welcome to Symantec Management Console. Left side shows status of Discover computers, rollout agent, collect inventory, etc. Center shows list of discovered computers Right...
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Management server not doing discovery in AD - hung error
I need a solution This is rather hard to explain, so I'll try visual reference here. I noticed that as computers were ADDED to our AD - they were not getting the agents installed. At first I found it...
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