Quantcast
Channel: Symantec Connect - Endpoint Management - Discussions
Viewing all articles
Browse latest Browse all 2356

Agent Health - Trace Route feature doesn't work?

$
0
0
I do not need a solution (just sharing information)

Hey There,

I found an interesting bug that Symc is looking at. It is observed on three scenarios in ITMS 7.6 HF6, and 5 scenarios for ITMS 7.6 HF7

If you try the traceroute feature in Agent Health, it reports if you try and traceroute the NS

unable to contact ip driver error code 5

If you try and traceroute any of the other endpoints in the environment, it fails to traceroute. Even though in Windows, traceroute works. ICMP is enabled.

Just curious if any of you face the same results? Symantec can now reproduce the bug in ITMS 7.6 HF7, but I observed it in HF6, and I have other coworkers reporting it is working in their tests. I cannot figure out how to reproduce the bug.

0

Viewing all articles
Browse latest Browse all 2356

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>