In the coming months, we'll be replacing a few hundred PCs with a few hundred new machines.
I'm trying to think through how best to keep CMS cleaned up so that old records are removed & licenses freed up for the new machines (we have a little license leeway). We don't set a purge PC schedule because sometimes clients don't check in for months at a time, and we don't want to lose those records.
I assume under Manage Computers, if I right click and choose delete that frees up the CMS licenses (assuming that PC never gets turned back on our network), though I'm still trying to confirm this. I don't want all technicians to have the ability to remove computers, but also dread the thought of them emailing me to remove each of their records as well.
I'd like to hear how others handle this within CMS. What works well for us with our Mac Management tool is when a computer is removed from service it is powered off, technician renames computer in console with word delete in it. I can mass search for word delete and do a bulk delete from that one screen. It works well, and I can tell by last checkin times, etc if a technician maybe made a mistake before I clear the records.
I can't think of a similar workflow that would work in CMS to allow techs to notify me when a computer should be deleted and even better give me a way to do deletes from one screen (right clicking on each record and doing delete would be fine). I'd really prefer to stay out of sql and do it from the console since I'm a sql newb.