I need a solution
We're running into an issue during upgrade of the agent where the file AeXNetMon.dll can't be removed for some reason.
2014-06-06 09:25:15 *ERRR FileOperation: Failed to perform file operation on 'C:\Program Files\Altiris\Altiris Agent\AeXNetMon.dll' with retries: Access is denied (0x00000005) 2014-06-06 09:25:15 *WARN DeleteFileWithRetry: Cannot delete file: C:\Program Files\Altiris\Altiris Agent\AeXNetMon.dll: Access is denied (5). Trying to terminate owner process... 2014-06-06 09:25:15 *WARN Installer: Failed to enable debug privilege, error: Not all privileges or groups referenced are assigned to the caller (0x00000514) 2014-06-06 09:25:15 *WARN Installer: Failed to enable debug privilege, error: Not all privileges or groups referenced are assigned to the caller (0x00000514) 2014-06-06 09:25:15 *ERRR Installer: Action DeleteFile (C:\Program Files\Altiris\Altiris Agent\AeXNetMon.dll): error Access is denied. 2014-06-06 09:25:15 *ERRR CoreUtil: Uninstall failed. Error message: Failed to run action: UnregisterCoreAgentComponents
This is leaving an increasing number of agents in a "broken" state, requiring reinstallation of the agent. Is anyone else seeing this?